Support Article
SSO: Using pxSessionTimer with logoff timer
SA-10104
Summary
The requirement is to configure idle timeouts to log the user off the system. CPM and PRPC-specific logoff activities are input in to the Data-Admin-AuthService timeout activity field.
Error Messages
Not Applicable
Steps to Reproduce
Use a logoff activity in the Data-Admin-AuthService timeout activity field.
Root Cause
A software use or operation error
The application developer used a logoff activity in the Data-Admin-AuthService Timeout Activity field to implement logging a user off of PRPC when a timeout occurs.
This approach is not the best practice.
Resolution
The best way to implement logging a user off of PRPC when a timeout occurs is to use the pxSessionTimer with the logoff timer.
See SA-10027 (https://pdn.pega.com/support-articles/pxsessiontimer-logoff-timer-does-not-display-expected) for details on implementing the SessionTimer with a logoff timer.
Published September 18, 2017 - Updated October 8, 2020
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