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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

Pega product owners give high-level overviews and demonstrations of the latest release features. 

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Series

Introducing My Console
Introducing My Console: Your new command center for Pega Community
Video duration: 01:50
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Introducing My Console

Discover My Console: a new Pega Community feature that helps you stay focused by bringing all your Community essentials into one intuitive interface. Perfect for streamlining your daily workflow and…

Understand How Guidebooks Shape AI Behaviour
Understand How Guidebooks Shape AI Behavior
Video duration: 06:43
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Understand How Guidebooks Shape AI Behaviour

Pega Customer Engagement Studio’s AI Assistant is a conversational agent that supports customer engagement tasks using structured guidebooks as its core knowledge layer. This video covers how…

Connect External Agents to Customer Engagement Studio
Connect External Agents to Customer Engagement Studio
Video duration: 07:47
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Connect External Agents to Customer Engagement Studio

The video explains how external AI agents can connect to Pega Customer Engagement Studio using MCP and A2A protocols while preserving enterprise governance. It describes MCP as the primary method for…

Accelerate DevOps with Blueprint Onboarding & AI-Driven Test Authoring & Automation - Demo
Accelerate DevOps with Blueprint Onboarding & AI-Driven Test Authoring & Automation - demo
Video duration: 12:46
Accelerate DevOps with Blueprint Onboarding & AI-Driven Test Authoring & Automation - Demo

Demo recording for webinar Accelerate DevOps with Blueprint Onboarding & AI-Driven Test Authoring & Automation

AI Assistant in Infinity Studio
AI Assistant in Infinity Studio - TEE September 11 2026
Video duration: 21:45
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AI Assistant in Infinity Studio

Import a high-fidelity Blueprint into Infinity Studio and the implementation plan becomes the assistant's build instructions and acceptance criteria — generating rules and models, not code, safely…

AI Assistant in Blueprint
Ai Assistant in delivery - AI Assistant in Blueprint
Video duration: 12:31
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AI Assistant in Blueprint

Blueprint's AI assistant turns a generic first draft into a near high-fidelity design:  the idea is having a set of templated prompts you run at each stage. The session walks through prompts for…

AI Assistant in Delivery Intro
AI Assistant - TEE September 11, 2026 Intro
Video duration: 06:11
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AI Assistant in Delivery Intro

Pega's AI assistants work best with specific prompts, not broad ones,  and with improvements shipping every three weeks, the gaps close fast. What sets them apart: context awareness, best…

Bring Your Own Secrets: Application Data Encryption with GCP KMS
Bring Your Own Secrets: Application Data Encryption with GCP KMS
Video duration: 04:14
Bring Your Own Secrets: Application Data Encryption with GCP KMS

Secure your application encryption keys without storing credentials in Pega. This video demonstrates how to configure Pega Application Data Encryption with Google Cloud KMS using Bring Your Own…

Application Agent Configuration
Demystifying Pega Application Agent Configuration
Video duration: 03:18
Application Agent Configuration

Configuring an intelligent, natural language AI assistant for your enterprise application doesn't require an AI specialist—Pega does the heavy lifting for you! In this quick video, Arun Kumar…

Introducing MCP Service in Pega Infinity 26
Introducing MCP Service in Pega Infinity 26
Video duration: 06:12
Introducing MCP Service in Pega Infinity 26

“What if every AI agent could securely discover and invoke your enterprise capabilities through one standard protocol?” Watch as Chaitra Kamaraju, Director of Product Management at Pega, introduces…

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