Support Article
New help sites not displaying contents
SA-29727
Summary
New help sites are been created and new taxonomy categories have been added for the same but those Help Sites not showing any contents.
Error Messages
Not applicable
Steps to Reproduce
- Create a new Case Type derived from PegaKM Case Type.
- Create some Taxonomy categories for the same.
- Create and publish a new helpsite with those added Contents.
- Create and Publish some contents belonging to those categories of taxonomy.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change: Create a pyDefault data transform to set .internalContentOnly to false.
Tags:
Published November 8, 2016 - Updated December 2, 2021
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