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Pega GenAI

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Pega GenAI

Boost productivity across the enterprise with generative AI-powered capabilities

OVERVIEW 
Pega GenAI introduces capabilities across Pega Infinity which accelerate low-code, simplify customer service agent experiences, optimize engagement strategies, enable custom AI-powered capabilities, and more.

Discover Pega GenAI

Develop low-code applications with GenAI

About

New AI-powered low-code assistance capabilities allow developers to:

  • Accelerate collaborative business & IT workflow design thinking by automatically generating workflow stages & steps
  • Boost productivity across daily development tasks by automating integration, reporting, and more
  • Quickly translate, test, and demo apps & workflows by generating sample datasets and app localization
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Pega Developer

Enable GenAI capabilities across Pega products

About

New AI-powered capabilities across Pega Infinity enable developers to turn on high value business capabilities:

  • Summarize interactions in Pega Customer Service
  • Automatically generate treatments in Pega Customer Decision Hub 
  • Automate opportunity follow-ups in Pega Sales Automation 

Boost productivity with Pega GenAI

Find answers to your organization's questions and get conversational coaching embedded with Pega products.

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Accelerate innovation through connection

Supercharge your development productivity with generative AI and learn from experts pushing the boundaries of innovation.

Join Blueprint and App Design Expert Circle

Training

See latest trainings for GenAI in Pega Academy, Pega’s
one-stop enablement center.

Latest Missions

  • 9 Modules

  • 6 Challenges

  • 5 hrs 5 mins

Pega Platform Pega Customer Decision Hub Pega Customer Service Pega Sales Automation Generative AI Beginner
  • 6 Modules

  • 6 Challenges

  • 5 hrs 10 mins

Pega Knowledge Buddy Generative AI Beginner
View all Missions

Latest Modules

  • 4 Topics

  • 1 hr

Pega Customer Service Pega Knowledge Generative AI Beginner
  • 6 Topics

  • 40 mins

Pega Customer Service Generative AI Beginner
View all Modules

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Pega GenAI.

Introducing MCP Service in Pega Infinity 26
Introducing MCP Service in Pega Infinity 26
Video duration: 06:12
Introducing MCP Service in Pega Infinity 26

“What if every AI agent could securely discover and invoke your enterprise capabilities through one standard protocol?” Watch as Chaitra Kamaraju, Director of Product Management at Pega, introduces…

Introducing the Pega Application Agent
Introducing the Pega Application Agent
Video duration: 03:35
Introducing the Pega Application Agent

“What if your users could get work done simply by asking in plain English?” Watch as Arun Kumar Sarada, Principal Product Manager at Pega, introduces the new Application Agent—built automatically…

Accelerate Pega DX Component Development with Claude
Pega DX Component Automation using Claude AI
Video duration: 10:49
Accelerate Pega DX Component Development with Claude

Developing custom Pega Constellation DX components involves a series of complex manual steps. What if you could automate the entire workflow with the power of generative AI? Join us for a…

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Blogs

Take a deeper dive into Pega GenAI ⁠with expert insights and case studies in Pega Community Blog.

Support Center

Ask questions or join discussions in Pega Support Center to find support for Pega GenAI.

Support Docs

View all Support Docs

Struggling to get started or progress with your Pega GenAI implementation?

Contact us

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