Decode the Why behind every Next Best Action Decision in the Pega Customer Decision H...

Ever wonder why a particular Action didn't make it to you customer - or even why it did?
Say hello to Action analysis, the newest addition to the Customer Decision Hub that doesn't just show you what happened in production - but gives you insight into the why.

Join us for a fast-paced, insight-packed session where we'll explore:

• Where your actions are getting filtered 🌀
• Whether you've got enough options to win 🧩
• What's beating your actions (and why) 🥊
• Which arbitration rules are calling the shots 🎛️

No heavy configuration. No waiting. Just real-time clarity, straight from production, right inside the Customer Decision Hub.
✨ If you design, track and optimize Next Best Action decisions, this is your backstage pass to how they really work.