Pega Marketplace
ai4p Collections Framework Accelerator
The ai4process Collections Accelerator, powered by Pega, cuts deployment time by 50%, lowers costs, and boosts recovery with pre-built journeys, Customer 360, and compliance-ready features.
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Overview
The ai4process Collections Accelerator Framework, built on Pega, is a proven solution to accelerate collections transformation. It delivers pre-configured journeys, integrations, and compliance-ready features that reduce implementation effort, cut costs, and improve performance. Designed to overcome common challenges—such as long, expensive deployments, fragmented debtor communications, and compliance risks—it enables organizations to move quickly from design to delivery. Out of the box, the framework provides intelligent case creation, Customer 360 UI, omnichannel engagement, journey simulation, DCA integration, and automated compliance assessments. These capabilities improve recovery rates, boost agent efficiency, and ensure consistent, fair treatment of customers. With up to 50% faster deployment and lower total cost of ownership, the accelerator is upgrade-safe and future-proof, aligning seamlessly with Pega’s roadmap. It delivers rapid ROI and reduced risk.
Key Features
- Intelligent Case Creation
- Collections Specific Customer 360 UI
- Omnichannel Engagement
- Extendable User Journeys in CS
- DCA Integration
- Hold Reassessment
- File Ingestion Templates
- Job Chaining – Orchestrate sequential batch operations with ease
- End of Journey Assessments
Partner Name
ai4process
Tags
- Pega Products: Pega Collections Pega Customer Decision Hub
- Industry: Financial Services Utilities Retail
- Product Capability: Workflow Automation Next Best Action Case Management
- Pega Version compatibility: Pega Platform '23 '24 '24.1 '24.2 '25
- Geography: EMEA
Offering Type
Component