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What's Next for Pega Community: Improving Your Experience with My Console

Aleks Skalec, 4 minute read

We have exciting news!

This fall we're launching My Console—a new personalized dashboard that transforms how you experience Pega Community.

If you're an active member of our community (whether you're completing training, attending events, engaging in forums, or getting support) you know the drill. You navigate between different areas to stay on top of everything. Pega Academy for training. Community events page for webinars. Pega Forums for discussions. My Support Portal for tickets. We want to improve your experience by removing this friction of navigating between various sites, experiences, and searching for content. 

A Better Way to Stay Connected

My Console reimagines your community experience by bringing everything you care about into one unified, personalized space. Instead of jumping between different sections, you'll have a dashboard tailored just for you, showing the training opportunities that matter to your role, events you're likely to enjoy, conversations you're part of, and support tickets that need attention.

Think of it as your personal command center for Pega Community.

What You'll Find in My Console

Once you log in to you Console, you'll immediately see what needs your attention. A quick updates widget shows you at a glance how many pending items you have across training, events, forums, and support. 

The training widget surfaces assigned missions, training in progress, and recommended courses based on your role and interests. The events widget shows upcoming webinars you're registered for, plus recommendations for you. The forums widget keeps you in the loop with replies to your posts and trending discussions in your communities. Support tickets are prioritized by recent activity, keeping you informed of what needs your response.

Track Your Growth

My Console also makes it easy to monitor your progress in the Groundbreakers engagement program. You'll see your current rank, your activity count, and exactly what you need to advance to the next tier. 

Why This Matters

We built My Console because we'd like to make your Community experience frictionless. It should be easy for you to stay connected or discover opportunities. A smoother, more personalized experience means more of your time goes toward learning, connecting, and growing, and less time spent searching.

Whether you're a new member or an experienced practitioner diving deep into specialized content, My Console adapts to you. It recognizes your role and surfaces what's most relevant to your journey.

Coming This Fall

My Console launches at the end of September, and we can't wait for you to experience it. All your progress, achievements, and activity history transfer seamlessly. Your engagement rank stays with you. Everything you've built in Pega Community remains intact—we're simply making it easier to navigate and stay engaged.

The Community Gets Better

We believe this is just the beginning. My Console represents our commitment to making Pega Community a place where practitioners can thrive, where learning is personalized, engagement is effortless, and connection is constant.

Get ready for enhancements coming this fall.  We'll announce the exact launch date soon, and we'll be here to help you get started. In the meantime, stay active in Pega Community for updates, sneak peeks, and more details about what's coming! 

About the Author

Aleks Skalec headshot

Aleks Skalec, Product Manager for Pega Community, has a passion for building thoughtful user experiences and fostering a sense of community. Aleks leverages data and content strategy to create engaging, accessible digital experiences that meet user needs and bring people together.

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