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Pega Support Community
Jan 16, 2019

Unexposed property's fate in BLOB after optimization KnowHowPRPC Published on January 16, 2019 - 3:32pmLast updated January 16, 2019 - 3:32pm What…

Pega Academy Community
Jan 16, 2019

VM Memory usage for LSA course 7.3 AnandP Published on January 16, 2019 - 3:21pmLast updated January 16, 2019 - 3:21pm Hi, VM which was provided for LSA…

Course
Jan 16, 2019

The Pega Marketing Consultant certification is for those who wish to further their knowledge of Pega Marketing. This practice exam allows you to test your readiness for the real certification exam. It helps you identify areas in which additional focused study is recommended in order to increase…

Course
Jan 16, 2019

In this module, system architects learn how to configure AI for email for a Pega Customer Service application. You use hands-on exercises to learn how to suggest service cases and possible email responses to a CSR. You learn how to update a case type with a new keyword and associate a case type…

Course
Jan 16, 2019

Once a customer accepts an Offer, receiving the product in the mail may be the next step in their customer journey. But fulfillment happens outside of Pega Marketing, so how can you help ensure a timely fulfillment process? Seamless integration with fulfillment systems and other external process…

Course
Jan 16, 2019

Control groups provide a quick and powerful way to measure the impact of a marketing campaign, and they are simple to incorporate into a Pega Marketing strategy. In this Advanced course, learn how to build and execute a Next-Best-Action marketing strategy that uses control groups.

Course
Jan 16, 2019

True customer-centricity means always being there, at any moment, with a relevant offer or message. Event-driven marketing enables businesses to detect and immediately respond to real-time marketing opportunities triggered by events that occur in a customer's life. Learn the basics of event-…

Course
Jan 16, 2019

In this module, students learn how to use Agile Studio to create a product, a release, work the product backlog and how to write effective epics and user stories to capture product functionality.

Course
Jan 16, 2019

In this module, students learn how Pega's proprietary Journey Centric Development methodology applies Scrum to developing a Pega application. You also learn how to use Pega Platform to capture business needs, groom user stories, and manage feature configuration.

Course
Jan 16, 2019

Customers don't like a lot of spam. One way to combat perceived spam is to limit how many times a customer can be contacted via a specific channel. In Pega Marketing, Contact Policies are used to control the frequency of customer contact. Learn how to implement global Contact Policies in this…