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Support Article

Adding a new annotation to a flow removes all the existing ones



Sometimes after a new annotation shape has been dragged to a flow all the existing Annotation shapes disappear in Pega 7.1.7.

Error Messages

Not Applicable.

Steps to Reproduce

Drag a new Annotation shape to a flow.

Root Cause

A defect in Pegasystems’ code or rules. 
This known issue exists on all browsers. User is encountering a known issue, which is described in the published support article:

Unable to add multiple annotation shapes in flow (SA-14561).


This issue is scheduled to be resolved in update release Pega 7.1.8.

Published January 31, 2016 - Updated October 8, 2020

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