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Support Article

Distorted UI for Ruleset list screen in Designer Studio

SA-10438

Summary



Distorted UI appears for Ruleset ruleform list in one of the upgraded applications.



Error Messages



Not Applicable.

Root Cause



The CSS associated with the ruleform are missing from the database. There should be 3 or 4 CSS generated like:  

pzharnessv2_ruleform94f2d7a58a9cbb61846b42ed08982de421a30fa4ad7a98f830e18a71ead326ca_0--1

but only one is generated. To generate the missing CSS again, the skin must be reassembled; since the Developer Studio skin belongs to Pega ruleset there is no option to perform a 'Revalidate and Save'.

Resolution



Below steps need to be followed in such cases : -

1. Perform a private edit of the activity @baseclass • BulkValidateSave.
2. In the second step of Obj-Open-By-Handle, uncheck Lock and release on commit options.
3. Run the activity.
4. Put the pzInsKey of the Designer Studio skin in the parameter.(pzDesignerStudio applied to the developer portal).
5. Execute the activity.
6. Log out , clear cache and log back in.
Suggest Edit

Published June 4, 2015 - Updated October 8, 2020

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