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Support Article

Font size reverts to initial size on Rich Text Editor



When user selects a font-size twice on the Rich Text Editor (RTE), the font size reverts to the initial size irrespective of the size selected.

Error Messages

Not Applicable

Steps to Reproduce

  1. Enter text on RTE
  2. Set the font-size to 28
  3. Set the font size to 36
  4. Set the font-size to 36 again. The font-size reverts to the initial size 

Root Cause

A defect in Pegasystems’ code or rules. CKEditor font plugin resets the font style if a font is selected twice. 


Apply HFix-52268.



Published April 29, 2020 - Updated October 8, 2020

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