Support Article
Mapping does not occur despite Property Qualifier being present
SA-71819
Summary
A JSON based REST-Service is configured. The JSON is mapped to the Clipboard using the out-of-the-box 'Map to JSON' option on the REST service. The mapping does not occur correctly, despite the pzExternalName Property Qualifier existing for some properties.
Error Messages
Not Applicable
Steps to Reproduce
Test the REST Service with Map to JSON option containing Property Qualifiers.
Root Cause
The external qualifiers were not similar to the Pega properties. While parsing the JSON file, the application did not copy the data to the correct properties from JSON to Pega.
Resolution
As a local-change, rename Pega properties according to the JSON structure.
An enhancement request, FDBK-29822, is created for consideration by Pega Product Management.
Published March 8, 2019 - Updated October 8, 2020
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