Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Not able to open the remote tracer from the SMA



Not able to open the remote tracer from the System Management Application (SMA). When tracer is started from within SMA, an error is thrown.

Error Messages

404 error

Steps to Reproduce

Make an attempt to remote trace in SMA.

Root Cause

A defect or configuration issue in the operating environment
The URL of the monitored node is not specified correctly in SMA.


Make the following change to the operating environment:

In SMA modify the node configuration details in order to update the PRPC Primary URL.

Update URL to include the context,





Published April 17, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us