Support Article
Not able to open the remote tracer from the SMA
SA-18321
Summary
Not able to open the remote tracer from the System Management Application (SMA). When tracer is started from within SMA, an error is thrown.
Error Messages
404 error
Steps to Reproduce
Make an attempt to remote trace in SMA.
Root Cause
A defect or configuration issue in the operating environment
The URL of the monitored node is not specified correctly in SMA.
Resolution
Make the following change to the operating environment:
In SMA modify the node configuration details in order to update the PRPC Primary URL.
Update URL to include the context,
From
https://your_host:your_port/PRServlet
To
https://your_host:your_port/prweb/PRServlet
Published April 17, 2017 - Updated October 8, 2020
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