Support Article
OOB AttachAFile in section pyCaseAttachments not attaching File
SA-30534
Summary
The user is unable to attach a file, once the file is uploaded the Selected File disappears and error shows up saying "Value cannot be blank".
Error Messages
The selected File disappears and error shows up saying "Value cannot be blank"
Steps to Reproduce
Attach file in OOTB case
Root Cause
Cache issue
Resolution
Reloaded pyWorkAttachments section.
Published November 20, 2016 - Updated October 8, 2020
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