Support Article

OOB AttachAFile in section pyCaseAttachments not attaching File

SA-30534

Summary



The user is unable to attach a file, once the file is uploaded the Selected File disappears and error shows up saying "Value cannot be blank".


Error Messages



The selected File disappears and error shows up saying "Value cannot be blank"


Steps to Reproduce



Attach file in OOTB case


Root Cause



Cache issue

Resolution



Reloaded pyWorkAttachments section.

 

Published November 18, 2016 - Updated November 20, 2016

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