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Support Article

Pega 7.1.8 installation on DB2 fails with 'Lob is closed' error

SA-11749

Summary



Pega 7.1.8 installation on DB2 fails with 'Invalid operation: Lob is closed' error.

Reading Properties from : C:\Pega7.1.7\114819_Pega718\scripts/setupDatabase.properties
pega.jdbc.driver.jar=C:\Program Files\IBM\shared\db2jcc4.jar
pega.jdbc.driver.class=com.ibm.db2.jcc.DB2Driver
pega.database.type=udb
pega.jdbc.url=jdbc:db2://<host>:<port>/<db name>:retrieveMessagesFromServerOnGetMessage=true;
pega.jdbc.username=<user>
pega.jdbc.password=<asterisks>
rules.schema.name=<rules>
data.schema.name=<data>
user.temp.dir=
pega.zos.properties=
bypass.udf.generation=true


Error Messages



     [java] Caused by: 
     [java] com.pega.pegarules.pub.database.ConnectionException: Database-General    problem encountered when reading ruleset versions from the database    -4470        [jcc][10120][11936][4.17.30] Invalid operation: Lob is closed. ERRORCODE=-4470, SQLSTATE=null
     [java] From: (BE6C4A9DC0D4A798656A9FE7C5F258916:(PREnvironment)) 
     [java]     SQL: select pyRuleSetName, pyRuleSetVersionID, pzPVStream from SPTRULES.pr4_rule_ruleset where pxObjClass = 'Rule-RuleSet-Version' and pyRuleSetName = ? and pyRuleSetVersionID like '07-10%'
     [java]     SQL Inserts: <Pega-ProcessCommander>    
     [java] 
     [java] Caused by SQL Problems.
     [java] Problem #1, SQLState null, Error code -4470: com.ibm.db2.jcc.am.SqlException: [jcc][10120][11936][4.17.30] Invalid operation: Lob is closed. ERRORCODE=-4470, SQLSTATE=null
     [java]     at com.pega.pegarules.data.internal.access.ExceptionInformation.createExceptionDueToDBFailure(ExceptionInformation.java:256)
     [java]     at com.pega.pegarules.data.internal.access.RuleResolver.getHighestRuleSetMatchingSpec(RuleResolver.java:1611)
     [java]     at com.pega.pegarules.data.internal.access.DatabaseImpl.getHighestRuleSetMatchingSpec(DatabaseImpl.java:12844)


Steps to Reproduce



1. Install UDF table using command line script and then run installer setting bypass.udf.generation=true.
2. Configure JDBC URI incorrectly as noted.


Root Cause



The configuration was not using the correct format for the JDBC URI.

In this use case:
pega.jdbc.url=jdbc:db2://<host>:<port>/<dbname>:retrieveMessagesFromServerOnGetMessage=true;
 
Should be similar to this:
jdbc:db2://<host>:<port>/<db name>:fullyMaterializeLobData=true;fullyMaterializeInputStreams=true;progressiveStreaming=2;useJDBC4ColumnNameAndLabelSemantics=2;


Resolution



Correct the JDBC URI format to follow suggestion by adding the following important settings:

fullyMaterializeLobData=true;
fullyMaterializeInputStreams=true;
progressiveStreaming=2;
useJDBC4ColumnNameAndLabelSemantics=2;

Published July 22, 2015 - Updated October 8, 2020

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