Support Article
Pega Mashup fails to load on iOS when WOGAA is enabled
Summary
Pega Mashup dos not load after enabling the Whole-of-government Application Analytics (WOGAA), Singapore standard for monitoring tool. The issue is specific to iOS. Mashup loads successfully on Android phones. Mashup fails to load on MAC machine while using the Safari or Chrome browser.
Error Messages
Not Applicable
Steps to Reproduce
Implement the analytic component from WOGAA using the below snippet of code:
<script src=’https://<WOGAA URL>/scripts/wogaa.js’></script>
Root Cause
A third-party product issue. An issue with WOGAA setting for iOS devices.
Resolution
WOGAA team performed a tweak at their end to cater to the Safari browser.
Published October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.