Support Article
Problem during method invocation (doPost) NPE
SA-20660
Summary
Users see multiple errors in the Pega log file and are unable to perform tasks in their applications. Oracle database patches were applied in this environment over a weekend and application users reported the problem on the following Monday morning.
Error Messages
####<Feb 23, 2016 9:33:30 AM GMT> <Error> <com.pega.pegarules.internal.bootstrap.PRBootstrap> <your_IPAddress> <MS3> <[ACTIVE] ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'> <user1_at_your_org.domain> <> <> <1456220010967> <BEA-000000> <Problem during method invocation (doPost)
java.lang.NullPointerException
Steps to Reproduce
Not Applicable
Root Cause
A defect or configuration issue in the operating environment
When the Oracle database patches were applied, the database server was restarted, but the Pega application servers were not restarted.
Resolution
When applying the Oracle database patches and restarting the database server, remember to restart the Pega application servers.
Published March 9, 2016 - Updated October 8, 2020
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