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Support Article

Problem during method invocation (doPost) NPE

SA-20660

Summary



Users see multiple errors in the Pega log file and are unable to perform tasks in their applications. Oracle database patches were applied in this environment over a weekend and application users reported the problem on the following Monday morning.
 

Error Messages



####<Feb 23, 2016 9:33:30 AM GMT> <Error> <com.pega.pegarules.internal.bootstrap.PRBootstrap> <your_IPAddress> <MS3> <[ACTIVE] ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'> <user1_at_your_org.domain> <> <> <1456220010967> <BEA-000000> <Problem during method invocation (doPost)
java.lang.NullPointerException


Steps to Reproduce



Not Applicable


Root Cause



A defect or configuration issue in the operating environment
When the Oracle database patches were applied, the database server was restarted, but the Pega application servers were not restarted.

Resolution



When applying the Oracle database patches and restarting the database server, remember to restart the Pega application servers. 
 

 

Suggest Edit

Published March 9, 2016 - Updated October 8, 2020

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