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Support Article

Problem in JSP fragment error at run time

SA-45573

Summary



'Problem in JSP fragment' displays at run time on using a second report definition in the pyUserWorkList section in baseclass to show worklist details.


Error Messages



Action that failed : ManagerDashBoard - For class : Data-Portal - Current operator : abc
Object key : - Read/Write : InputEnabled
Error message : Section 'ManagerDashBoard' execution error on page 'pyDisplayHarness' of class 'Data-Portal'. : Problem in JSP fragment



Steps to Reproduce

  1. Open the section @baseclass.pyUserWorkList.
  2. Save it to the application ruleset version.
  3. Replace the report definition with PegaSI-workList class report definition.
  4. Open the Manager portal.
  5. Click on My workgroup option on the menu bar.


Root Cause



A software use or operation error.

After updating to a new report definition, the grid columns are not modified to use new report definition columns.



Resolution



Perform the following local-change:
  1. Modify the Grid to use a new Report Definition.
  2. Update the grid columns with new Report Definition columns.


Published December 5, 2017 - Updated October 8, 2020

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