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Support Article

SMS delivers late after changing time zone to Istanbul



After change the time zone to (UTC +2) Istanbul, SMS delivers 4.5 hour late. 

Error Messages

Not Applicable

Steps to Reproduce

Change time zone to Istanbul.

Root Cause

The clock change in Turkey occurred one week later. SMS Server in the system delayed messages related to a parameter which still used day light saved clock. 


Set all the clocks an hour back. 

Published January 31, 2016 - Updated October 8, 2020

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