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Support Article

Transaction ID mismatch error occurs on submitting a form

SA-94301

Summary

Transaction ID mismatch error occurs on submitting a form.


Error Messages

ERROR: posted transaction id '{pzTransactionId_2}' for frame 'historyFrame' DOES NOT match record


Steps to Reproduce



Configure a flow action with pre processing and post processing activities.


Root Cause



An issue in the custom application code or rules. The data of previous work object is committed by the user during the preprocessing activity. Finish Assignment is configured on the Submit button on the section causing the transaction ID to change. However, while performing Refresh, the transaction ID is not found which causes the error in the logs and the blank screen to display on the User Interface (UI).
 

Resolution



Perform the following local-change:
  1. Select the Write now check box in the Obj-save step 
  2. Comment out Commit step
Suggest Edit

Published January 10, 2020 - Updated December 2, 2021

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