Unable to query VBD: null error displays on running campaigns
Error displays on running campaigns due to the inability to query Visual Business Director (VBD).
Error MessagesERROR - Unable to query VBD: null
Steps to ReproduceSchedule a Multi-Channel Campaign.
Root CauseIssue occurs due to data corruption in VBD.
ResolutionPerform the following local-change:
Set the Start Date of Actuals DataSource to a future date so that data does not persist to VBD.
Published November 28, 2018 - Updated December 7, 2018