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Support Article

Unable to recognize HTML tags in the pyNote property

SA-9717

Summary



When the ‘RichTextEditor’ control is used to capture text into a property and display the property, user gets the HTML tag along with the text.
User is trying to attach a note. They are using ‘pyNote’ property and the control is rich text editor.

 

Error Messages



Not Applicable. 

Steps to Reproduce



1) Use ‘pyNote’ property and rich text editor control to display the property.
2) Attach a note
.


Root Cause



It is expected that the property has HTML tags since the content is Rich Text.

Resolution



Use ‘RichTextDisplay’ control for the cell containing property ‘pyNote’ instead of ‘RichTextEditor’ control.

Published June 12, 2015 - Updated October 8, 2020

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