Effective Value Measurement: Maximize your CDH Investments & Achieve your Strategic G...

In today's competitive business landscape, measuring value effectively is crucial for enterprises to ensure they are maximizing their investments and achieving their strategic goals. The Proof of Value Dashboard for Pega Customer Decision Hub (CDH) is a tool designed to help clients monitor and analyze their data effectively to track the business value they generate with CDH. It provides customizable metrics and insights that link marketing actions to business outcomes, such as customer lifetime value and engagement. By leveraging this dashboard, clients can track key performance indicators (KPIs), measure the impact of their customer engagement strategies, and identify opportunities for improvement. At the same time, consultants can demo best practices of reporting and value monitoring for clients, explain the necessity of proper value monitoring, and help align stakeholders on common business metrics.