How can we help you?
Find solutions and answers quickly by browsing our support and contact options.
Resolve a Pega Account issue
Browse available options for resolving issues with your individual Pega Account.
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Browse our FAQs to find quick, approved solutions to the most commonly encountered Pega Account issues. Resolve password issues, notification issues, manage or unlock your account, or manage your email addresses.
If you're still facing an issue with your Pega Account, contact us.
Resolve a My Pega issue
Resolve issues and browse most frequently asked questions about My Pega.
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Browse our FAQs to find approved solutions to the most frequently encountered issues with My Pega, like managing user permissions, or evaluating Pega resources.
If you're still facing an issue with your My Pega account, contact us.
Request software
Review your options for downloading or requesting licensed Pega software.
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Request Pega Platform Community Edition
Download Community Edition to get full developer access to Pega Platform for a trial period. Available to registered Pega Community users.
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If you are a Pega Partner or Client, you can request a Pega Labs instance — a hybrid-cloud environment offering sandboxes of Pega Platform and Pega Infinity.
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Manage your software downloads
Request and download Pega software licensed to your company.
Get training assistance
Get help scheduling exams or training sessions. Resolve issues with Pega Academy, your certifications, or other training issues.
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Learn everything you need to know about Pega Academy Instructor-led training.
Enroll in a public class or schedule a private session for your organization. -
Learn everything you need to know about registering for a Pega certification exam.
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Resolve a certifications issue
Get answers and solutions for the most frequently encountered issues and questions about Pega certifications.
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Resolve an online training issue
Learn how to fix common errors in challenges, mission excercises, and other Pega Academy online trainings.
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Browse most frequently asked questions about Pega Academy.
Get product support
Browse support documentation, approved solutions, and resolve issues with your Pega software.
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Connect with your peers in Pega Forums
Join conversations in Pega Forums to get real-life product insights. Explore tips and best practices shared by peers in dedicated Expert Circle spaces for most popular Pega products and topics. -
Chat with out support bot, Athena, to get quick answers to your product questions in Pega Support Center.
Explore Support Docs to get detailed information on how to resolve known product issues, update and install your software, and stay up-to-date on important security alerts. -
Open a ticket in My Support Portal
Create and manage support tickets in My Support Portal to get product and cloud assistance from the Pega support team. Note: you must be set up as a support contact by your company’s Support Administrator to raise tickets on My Support Portal.
Monitor your performance using Pega Diagnostic Center. -
Get in touch with one of Pega's support teams through our support hotline.
Connect with your peers
Join the conversation in Pega Forums to get product answers, best practices and tips.
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Start a discussion in Pega Forums to get peer advice on product questions and solution recommendations. Browse Knowledge Share categories on topics that interest you for expert insights on Pega products and concepts.
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Expert Circles are topic-focused communities that let you connect with other experienced Pega practitioners. Become a member to join discussions and get access to exclusive events and webinars.
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Report an issue with Pega Forums
Fill out our form to report issues and provide feedback about your experience with Pega Forums.
