Pega Marketplace
ActiveOps Decision Intelligence with Pega
Rulesware's integration connects Pega workflows with ActiveOps decision intelligence, enabling real-time capacity planning and predictive staffing decisions that optimize operations and reduce costs.
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Overview
Your organization runs on Pega for case management and ActiveOps for workforce intelligence—but without integration, you're missing critical opportunities to optimize operations. Manual data reconciliation, delayed insights, and disconnected planning processes prevent you from achieving the operational excellence both platforms promise.
Solution:
Our pre-built integration service creates seamless, bi-directional data flows between Pega and ActiveOps Series 4, transforming how you manage workforce capacity and workload distribution:
Ideal For:
Healthcare payers, financial services operations, and shared service centers managing high-volume case work requiring optimized staffing.
Why Choose Rulesware:
Dual-certified experts in Pega and ActiveOps deliver enterprise-grade integrations using proven methodologies. Our nearshore model provides premium quality at 30-40% cost savings versus traditional system integrators.
Key Features
- Automated workload forecasting feeding Pega routing logic
- Dynamic case assignment based on real-time capacity insights
- Unified operational dashboards combining process and workforce metrics
- Predictive alerts for demand spikes and capacity constraints
- Performance analytics linking case outcomes to workforce efficiency
Resources
Partner Name
Rulesware
Tags
- Pega Products: Pega Claims Automation for Healthcare Pega Claims for Insurance Pega Alert and Investigation Management Pega Claims Repair for Healthcare Pega Claims Workstation+ for Healthcare Pega Collections for Consumer Lending Pega Collections for Financial Services Pega Process Mining Pega Smart Claims Engine for Healthcare Pega Underwriting for Insurance Pega Foundation for Financial Services Pega Foundation for Healthcare Pega Foundation for Insurance Pega Service Case Management for Financial Services Pega Customer Service for Healthcare Pega Care Management Pega Collections Pega Service Case Management for Retail Banking Pega Service Case Management for Commercial Banking
- Industry: Financial Services Healthcare Insurance
- Pega Version compatibility: Pega Platform '25 '24.2 '24.1 '24 '23
- Geography: Americas EMEA Asia Pacific
Offering Type
Component