Pega Marketplace
fxAIBot - Redefining Case Interaction with AI
fxAIBot is an AI-based solution accessible and configurable directly within Pega App Studio. It's intuitive chat interface simplifies interaction with complex data available inside the case type.
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Overview
In the modern world of generative AI, we are happy to present fusionAIx's very own fxAIBot powered by GenAI, build on top of Pega Constellation as constellation DX component, leveraging OpenAI models which can be used by the users to communicate anything inside the case.
"Imagine a situation where user is working on a case which has complex information spread across case and many attachments, it becomes difficult to go through the details inside the case."
fxAIBot can be used seamlessly by user to ask any questions about the case including the content of the attachments, thereby helping the user to get the required information quickly in a conversational manner.
fxAIBot is highly configurable, can connect with any data in a case with RAG pattern, landing page, reports. It can also connect with any LLM model available in the market GPT, Llama3 etc
Key Features
- Effortless case interactions
- Increase decisioning process
- Data oriented
- Improve Cost and Productivity
- Generative AI
- Improve Accuracy and efficiency
- Save time and Money
- App Studio
- Data Oriented
- Attachments
Resources
Partner Name
fusionAIx Technologies Private Limited
Tags
- Pega Products: Pega Call Pega Common Application for Communications Pega Platform Pega Web Mashup Pega Workforce Intelligence Pega Cloud for Government Pega Customer Decision Hub Pega Customer Decision Hub for Communications Pega Customer Decision Hub for Financial Services Pega Next-Best-Action Advisor for Financial Services Pega B2C Customer Service for Communications Pega Chat Pega Care Management Pega Customer Service Pega Customer Engagement for Life Sciences Pega Collections Pega Co-Browse Pega Client Service for Commercial Banking Pega Customer Service for Communications Pega Customer Service for Financial Services Pega Customer Service for Healthcare Pega Customer Service for Insurance Pega Customer Service for Retail Banking Pega Customer Service for Wealth Management and Brokerage Pega Knowledge Pega Service Case Management for Commercial Banking Pega Service Case Management for Financial Services Pega Service Case Management for Retail Banking Pega Service Case Management for Wealth Management and Brokerage Pega Client Lifecycle Management for Financial Services Pega Know Your Customer for Financial Services Pega Sales Automation
- Industry: Hospitality and Entertainment Internet, Web Services, and Social Media Retail Transportation Utilities Communications Service Providers Media and Advertising Financial Services Government Healthcare Life Sciences Insurance Manufacturing
- Product Capability: Artificial Intelligence Case Management Conversational Channels Decision Management Digital Personalization Engagement Channels Enterprise Application Development Low-Code App Development Reporting User Experience Workflow Automation
- Pega Version compatibility: Pega Platform '24.2 '24.1.2 '23.1.3 8.8
- Geography: Americas Asia Pacific EMEA
Offering Type
Component