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Care Management

PEGA LANGUAGE PACK
Collection of rulesets containing translated field values rules in a set of core languages.

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      Overview

      A Language Pack is a collection of language-specific rulesets provided by Pega to support the localization of an Application. A Language Pack provides field value rules that localize the buttons, prompts, and labels for the application portals.

      A language pack zip file contains one or more language packs needed to localize a specific version of an application or layer.

      Pega provides these core language packs at no cost. The table below displays core language pack availability for each app version.

      • Click Download to get and import a Language Pack to your environment.
      • If a Language Pack you need isn't listed or shows N/A, use the Pega Platform's Localization Wizard to create your own LP.
      • For Language Packs marked as REQ, contact your Account Team to create a request. "Please note that a 'request' doesn't guarantee automatic approval; it's subject to internal review and approval processes."

      Available Language Packs

      Core Language Locale ID V7 V8
      Dutch nl_NL N/A REQ
      French fr_FR Download Download
      German de_DE Download Download
      Italian it_IT N/A Download
      Japanese ja_JP N/A REQ
      Portuguese pt_BR N/A REQ
      Spanish es_ES Download Download
      Swedish sv_SE N/A REQ

      Pega Care Management(PCM) Language Pack

      NOTE: This Language Pack is a cumulative of 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 8.8, 8.23, 24.1 and 24.2 versions. It will work on all 8.x.x, 24.x, 25.x versions.

      Install Instructions
      Log in to the Pega Platform (https://<hostname>:<port>/prweb) by entering administrator@pega.com and the password that you specified when you installed this server.

      Platform Language Pack
      1)Import Pega Language Pack.jar (01-PegaPlatform\Rules\+language_LanguagePack_Prpc.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

      Pega Foundation for HealthCare (PFHC) Language Pack
      1)Import Pega Foundation for HealthCare Language Pack.jar (02-Pega_Foundation_Healthcare\Rules\PFHC_*language_LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

      Pega CRM (CS + SA) Language Pack
      1) Install Pega Customer Service German Language Pack.jar from (03-PegaCRM\Rules\PegaCRM_*language_LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

      Pega CDH (CDH) Language Pack
      1) Install Pega Marketing Language Pack.jar from (03-PegaCRM\Rules\PegaCDH_*language_LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

      Pega Customer Relationship Management for HealthCare (CRMHC)
      1) Install DL-3414_HFIX-81006.zip from the Pega Support Portal via Dev Studio -> Configure -> System -> Release -> Hotfix Manager -> Install Hotfixes -> Upload a DL-X.zip file.
      2) Install Pega Customer Relationship Management for HealthCare LanguagePack.jar from (04-PegaCRMHC\Rules\PegaCRMHC_*language_LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

      Pega Care Management(PCM)
      1) Install Pega Customer Management LanguagePack.jar from (05-PegaCM\Rules\PCM_*language_LP.jar) via  Dev Studio -> Configure -> Application -> Distribution -> Import.

      Post Install Instructions

      Pega Care Management(PCM)
      1) Login into the system using an Operator ID.
      2) In the Operator ID record, Set the Default Locale as under the Profile tab.
      3) Logoff & Login to see the locale changes.
      NOTE: Every user session (Operator ID) should have the locale set to take the affect of the language texts on the user interface.

      Importing Constellation Language Pack
      1. You need to set the ConstellationSvcURL DSS settings.
      - Go to Records > SysAdmin > Dynamic System Settings > Setting Purpose* > Search for "ConstellationSvcURL"
      2. Make sure the Application ID ruleset is included on the top of the App stack. If it doesn't exist, you need to create it manually.
      Example: If the application ID is PCM, the ruleset should be: PCM:01-01
      Note: The application product ruleset could be locked/unlocked.

      KNOWN ISSUES
      1.Designer studio is not completely localized
      2.Sample data not in scope of localization
      3.Breadcrumbs not in scope of localization
      4.Auto completes are not in scope of loc
      6.Email templates not localized

      pega logo

      Version

      8.2, 24.2

      Support

      Pegasystems

      Pega reviewed

      Security_Approved_Icon Created with Sketch.

      Approved


      Last updated

      March 27, 2025

      Product Capability

      Low-Code App Development

      Screenshots:

      screen shot 1 screen shot 1 screen shot 2 screen shot 2
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