Pega Marketplace
BAU As-A-Service
Streamline operations by offloading Pega applications and platform maintenance, allowing your delivery teams to focus on innovation, reduce costs, and drive strategic growth.
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Overview
Achieve sustained operational excellence with our BAU-As-A-Service. This comprehensive solution manages your Pega environment end-to-end, covering critical areas like application and platform maintenance, performance management, governance, and change management. By offloading routine tasks, your internal teams can concentrate on driving innovation and strategic initiatives that foster business growth.
Key activities include:
• Swift resolution of bugs, system upgrades, and continuous data management
• Proactive performance monitoring, tuning, and capacity planning to ensure optimal efficiency
• Cloud management, compliance oversight, and seamless integration support
• Detailed stakeholder reporting, proactive communication, and robust governance
• User support through dedicated help desks and targeted training programs
Our tailored approach delivers optimized performance, minimized downtime, and cost efficiency, ensuring you gain maximum value from your Pega investment wh
Key Features
- Comprehensive Pega Platform and Application Maintenance - continuous, trouble-free operations, tailored to evolving business needs
- Proactive Performance Management - advanced monitoring and tuning to optimize application performance, improve load times, and anticipate future needs through capacity planning
- Governance and Compliance - alignment with business policies and regulatory requirements through structured reporting, stakeholder communication, and compliance management.
- Robust Support Services - Provide your users with reliable support and training, enhancing productivity and satisfaction
- Scalable and Flexible Resource Management - adjust resources to meet changing business demands
- Strategic Focus and Cost Efficiency - Shift from routine maintenance to innovation, driving growth while reducing the total cost of ownership
Resources
Partner Name
Blue Rose Technologies LLC
Tags
- Pega Products: Pega Platform Pega Automated Unit Testing Pega Agile Studio Pega Process Mining Pega Customer Service Pega Customer Decision Hub
- Industry: Communications Service Providers Financial Services Insurance Government Healthcare Manufacturing Utilities Transportation
- Product Capability: Project Delivery Change and Revision Management Low-Code App Development System Administration Cloud Services Case Management DevOps Security Project Delivery Change and Revision Management Low-Code App Development System Administration Cloud Services Case Management DevOps Security
- Pega Version compatibility: Pega Platform '24.1.2 '23.1.3 8.8
- Geography: EMEA Americas Asia Pacific
Offering Type
Packaged Service Offering