- Fast track customer engagement with preconfigured customer journeys and actions for Selling, Growth, Retention & Servicing including policy bundling, promotions, servicing payments & claims.
- Deliver improved Next Best Actions using enriched Customer Analytical Record, data flows, datasets and supporting components suitable for real-world Insurance requirements.
- Accelerate Next Best Action increments to maximise customer engagement using prebuilt decision strategy blueprints and purpose built business friendly components like decision table etc. for complex engagement use cases.
- Extend customer reach by quickly expanding engagement on channels by simplifying integration using channel integration patterns and components, response enhancement blueprints and more.
- Pega Products: Pega Customer Decision Hub
- Industry: Insurance
- Product Capability: Next Best Action Business Simulations Customer Journeys Decision Management Digital Personalization Outbound Marketing
- Pega Version compatibility: 8.8
- Geography: Asia Pacific, Japan
Offering TypePackaged Service Offering