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Perficient's Pega Slack Intelligent Virtual Assistant

Perficient's Slack channel for Pega brings the Pega Platform's Intelligent Virtual Assistant capabilities to Slack

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Integrate the Slack workspace collaboration hub with the Pega Platform giving your users a conversational user experience through which they can interact with your Pega workflows from where they already are. Create a Slack app in your Slack workspace and use your Pega Platform to provide a dynamic personalized app home page and direct message conversations with your users.

Key Features

  • Create user personalized App Home dashboards exposing work lists, metrics, and other information from Pega to users without them ever having to leave Slack.
  • Allow users to direct message Pega so they can take advantage of all Pega's IVA capabilities, launching work, submitting data, following approval flows or any other Pega interaction.
  • Can be extended to support other context-aware Slack interactivity like participating in group conversations, app domain unfurling, slash commands or app shortcuts.



Partner Name



  • Pega Version compatibility: 8.1, 8.2, 8.3, 8.4, 8.5, 8.6

Offering Type

Packaged Service Offering

Published On

February 23, 2023

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