Support Article
Icons not visible in IE11 on Windows 10
SA-78040
Summary
Various icons such as, Refresh, Expand/Collapse, Live UI, Tracer, Clipboard etc. are not visible on the Internet Explorer 11 browser on Windows 10.
Error Messages
Not Applicable
Steps to Reproduce
Log in to Pega Designer Studio.
Root Cause
A Windows 10 configuration issue due to which fonts were Untrusted and were blocked.
Resolution
Perform the following local-change:
- Use the Group Policy (gpedit.msc) editor.
- Navigate to Computer Configuration > Administrative Templates > System.
- Click Mitigation options.
- Edit 'Untrusted Font Blocking' and set it to Disabled'.
- Restart the system
Published May 7, 2019 - Updated October 8, 2020
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