Support Article
Unable to open Tracer after closing the previous session
SA-83849
Summary
On the Chrome 75.0.3770.100 browser, unable to open the Tracer after closing the previous session.
Error Messages
Cannot Launch Multiple Tracer Sessions for a requestor.
This requestor is being traced by operator abc.
Steps to Reproduce
- Open the Tracer.
- Run the Tracer on a behavior in Pega Designer Studio.
- Close the Tracer.
- Run the Tracer.
Root Cause
A third-party product issue.
Resolution
Apply HFix-54777.
Published August 19, 2019 - Updated October 8, 2020
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