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Support Article

Second Stream node is unable to join the cluster

SA-100857

Summary

Second Stream node is unable to join the cluster post upgrading Pega Marketing Communications 8.1.5 to Pega Marketing Communications 8.3.1


Error Messages

StreamServiceException: Cannot add new node. Make sure all listed nodes are available or reattach the volume from one of these nodes to this node.
[Node=realtime.0e5dd2c22d642491b, broker=1001]


Steps to Reproduce

Upgrade Pega Marketing Communications 8.1.5 to Pega Marketing Communications 8.3.1


Root Cause



A defect or configuration issue in the operating environment.

Resolution



Perform the following local-change:
  1. Remove /opt/tomcat8/kafka-data 
  2. Truncate the below tables:
    1. pr_data_stream_nodes;
    2. pr_data_stream_node_updates;
    3. pr_data_stream_sessions;
  3. Perform a Rolling restart of the Stream nodes

 

 

Published March 20, 2020 - Updated December 2, 2021

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