Support Article
Temporary directories not getting created on server restart
SA-28730
Summary
PEGA does not create the Temporary directories in entirety, specially the service export directory in static content folder on production server reboot.
Error Messages
Not Applicable
Steps to Reproduce
- Bring down the server and database
- Delete the Temp folder and mark up files
- Restart the database services
- Bring the server back up.
Root Cause
A defect or configuration issue in the operating environment, user was deleting Pega extract marker txt file while restarting the server, due to which StaticContent folder was deleted and recreated which is an expected behaviour.
Resolution
An enhancement request, FDBK-16816, has been created for consideration by Pega Product Management.
Published October 24, 2016 - Updated October 8, 2020
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