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Migration tooling: Move key configurations without manual setup
What's New | August 27, 2026 | 03:15
In Pega Customer Service™ 26, two assistants automate the setup work required to move an application on UI Kit to Pega Constellation™. Customer Service Migration Assistant migrates the configuration and assets, and Pega Case Fabric Setup Assistant prepares the UI Kit application to run alongside the Constellation application during the transition.
In this video, Roberto Genco, Principal Specialist Solutions Consultant, uses Customer Service Migration Assistant to move a voice Channel CTI link and its configuration into a Constellation application, then shows a UI Kit Case running inside it.
About this Series
Pega experts provide demonstrations, explanations, and use case examples to illustrate the capabilities and advantages of the new features. These videos are typically released alongside major product releases or significant updates, helping users stay informed about the latest developments in Pega's software offerings.
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