Support Article
"Other Actions" missing in the Navigation bar post upgrade
SA-773
Summary
Developers have upgraded application from v6.2sp1 to 7.1.6 with (Know Your Customer) KYC 7.12 FW.
Post upgrade the "Other Actions" menu does not appear in the expected position
Error Messages
No Error message
Steps to Reproduce
Run the flow
Root Cause
In PRPC 6.2, pyActionAreaRight was having the otherAction link displayed always.
This was modified in Pega 7.1 version (i.e otherAction link is displayed only when myParamPage.pyDisplayMode = 'ActionMenuBar')
Resolution
Following changes needs to be done in user's customized rules in order to have this working:
Rule called pyActionAreaScreenFlow (customized one at their end), had referenced the section called pyActionAreaRight.
This should have the parameter "Display actions as" menubar.
Published September 10, 2014 - Updated October 8, 2020
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