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Support Article

Unable to open an instance using given inputs: Assign-WorkList

SA-61749

Summary

Unable to open a parent case assignment.

Error Messages

Unable to open an instance using the given inputs: Assign-WorkList XXX-YY-ZZZZ-WORK TEST-115!COLLECTINFORMATION

Steps to Reproduce

Create a parent case and a child case.
Resolve the child case using pxForceCaseClose activity
Open the parent case assignment

Root Cause

Stale parent case is retrieved from the database while closing the child case using pxForceCaseClose activity.

Resolution

Apply HFix-45988.

Tags:

Pega Platform 7.2.2

Pega Platform

Case Management

Published August 24, 2018 - Updated October 8, 2020

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