Support Article
Data page does not refresh in Case Worker portal
SA-70261
Summary
Data page does not refresh in the Case Worker portal.
Error Messages
Not Applicable
Steps to Reproduce
- Log in to the Case Worker portal
- Access multiple work objects and harnesses. View the accumulated thread level data pages through the Clipboard viewer
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
- Apply HFix-49492
- Save as the pyRemoveThreadLevelPages activity in the application ruleset
- Add a logic to remove the thread level data pages
Published January 1, 2019 - Updated October 8, 2020
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