Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Black bar appears below Silverlight version of word merge

SA-13288

Summary



To use Silverlight (SL) based implementation of the Word merge functionality, a section WordMergeSL is inserted into the flow action. When the WordMergeSL section is inserted into the flow action directly, all works as expected; but when it is inserted into a cell of a dynamic layout in a nested section, an unexpected black bar appears at runtime.
 

Error Messages



Not Applicable


Steps to Reproduce

Insert section WordMergeSL into a cell of a dynamic layout in a nested section in a flow action.
 

Root Cause



The displayed black bar is the standard header of any Silverlight 5 application or control. Pega SL based Word merge implementation is only using SL control APIs. It does not require visibility of the control and hides the control UI during initialization at  runtime.

This works when the WordMergeSL section is inserted into the flow action directly at the top level, but fails when it is inserted in a nested section.
 

Resolution



Move the WordMergeSL section as a top level section referenced by the flow action.

Published August 24, 2015 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice