Support Article
Black bar appears below Silverlight version of word merge
SA-13288
Summary
To use Silverlight (SL) based implementation of the Word merge functionality, a section WordMergeSL is inserted into the flow action. When the WordMergeSL section is inserted into the flow action directly, all works as expected; but when it is inserted into a cell of a dynamic layout in a nested section, an unexpected black bar appears at runtime.
Error Messages
Not Applicable
Steps to Reproduce
Insert section WordMergeSL into a cell of a dynamic layout in a nested section in a flow action.
Root Cause
The displayed black bar is the standard header of any Silverlight 5 application or control. Pega SL based Word merge implementation is only using SL control APIs. It does not require visibility of the control and hides the control UI during initialization at runtime.
This works when the WordMergeSL section is inserted into the flow action directly at the top level, but fails when it is inserted in a nested section.
Resolution
Move the WordMergeSL section as a top level section referenced by the flow action.
Published August 24, 2015 - Updated October 8, 2020
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