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Support Article

Bulk actions processing fails while filtering the Case ID

SA-57994

Summary



Bulk actions processing fails while filtering the Case ID.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open the Case Manager portal and select the Bulk Actions option
  2. Navigate to the Process tab
  3. Add the filter on the Case-ID field
  4. Search for a specific Case-ID. Search results display all the cases instead of the specific case


Root Cause



A defect in Pegasystems’ code or rules. OnChange activity is not triggered on the pyID field.


Resolution

Perform the following local-change:

Add 'post value' in the pyDisplayPropertyTypeInBulkProcessNonSpl section for the pyTempText field.

Alternatively, change the control to editable.


 

Tags:

Pega Platform 7.4 Pega Platform Platform User Experience

Published July 23, 2018 - Updated December 2, 2021

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