Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Bulk Actions Transfer from operator issue



When tried to transfer work objects using bulk processing, they do not get to the Transfer operator specified.

Error Messages

Not Applicable.

Steps to Reproduce

1.Login to end user portal.
2.Go to Bulk actions from operator menu.
3.Select operator to transfer.
4.Select work basket to transfer from.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.

1. Modify activity “ActionTransferCase” to call out-of-the-box (OOTB) PRPC Reassign activity for transfer passing the right parameter page.
2. Pass the parameters to ActionTransferCase activity.
3. Modifiy HTML ActionReassign to sync the dispute transfer with work-transfer screen in case of multiple case types in worklist.


This issue is resolved by HFix-22013.

Published July 29, 2015 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us