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Support Article

Cannot submit datetime type value

SA-49981

Summary



Though user selects a valid date time value from date picker, validation message pops up and hence user is not able to submit case using iPhone mobile.


Error Messages



Its not a valid date time value

Steps to Reproduce



1. Add a DateTime control (Configuration must use native control option) in section.
2. Open iPhone (Make sure the iPhone is set to Chinese simplified language).
3. Launch Safari browser.
4. Open Pega 7 and login.
5. Select date time from native control.
6. Submit the case.


Root Cause



A defect in Pegasystems’ code or rules : The AM and PM in the dates were not converted to locale specific texts in native date time control.

Resolution



Apply HFix-40563.

Suggest Edit

Published February 6, 2018 - Updated October 8, 2020

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