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Support Article

Date time format not similar in report and in exported excel

SA-44199

Summary



Date time format is not similar in report and also in exported excel with Pega 7.2.

Error Messages



Not Applicable


Steps to Reproduce



Run "pyDailyProcessResolution" Out-of-the-box (OOTB) Report and export it to excel.

Root Cause



A defect in Pegasystems’ code or rules:

Export to Excel does not support the Custom date format option because it uses Excel to format dates, excel uses a different format syntax than Java's standard library.

Resolution



Perform the following local-change:

By changing the type of column format into DateTime instead of Date, this formats the date and outputs as text.


Published December 26, 2017 - Updated October 8, 2020

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