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Support Article

Delegated data types does not show the correct tab header name



On opening the delegated rules from Case Manager portal, the tab name displays as insname of the data type class instead of the data type name. For example, the tab name displays as 'RULE-OBJ-CLASS-' instead of 'Networkratingarea'.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Delegate a data type to a user
  2. Launch the case worker portal
  3. Click the operator image on left top and click configuration
  4. Click the Edit button and observe the tab name for the delegated data type

Root Cause

On the Edit button of delegated rule, for landing page action, the pyInsHandle property is configured for the name parameter. Due to this, the insname is displayed as the tab name. 


Apply HFix-44901.

Suggest Edit

Published September 19, 2018 - Updated October 8, 2020

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