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Support Article

Error displays on clicking back button after logging out



Error message displays when user logs out of the system and clicks back button in the browser.

Error Messages

Unable to update browser requestor details. Failure on ajax.

Steps to Reproduce

  1. Click Log out in Designer Studio.
  2. Click Back button in the browser.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:

1. Add a Dynamic System Setting (DSS) with value true, to  prconfig/HTTP/UseNoCacheHeaders/default.
    a.Create a DSS.

        Owning Ruleset: Pega-Engine
        Setting Purpose: prconfig/HTTP/UseNoCacheHeaders/default

    b.  Set the DSS value as true and save.
2. Restart the system.

Published October 13, 2018 - Updated October 8, 2020

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