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Support Article

Error loading WSDL for SOAP Services



User is encountering errors when calling SOAP service URLs using a third-party testing tool, "SOAPUI":

SOAP Fault - Response Code 500.

An attempt to open the WSDL definition with the testing tool receives an error that the WSDL failed to load.

If the URL is loaded with a browser, the WSDL is displayed.

Error Messages

On the testing tool's screen:

Error loading [https://ipaddress:443/prweb/PRSOAPServlet/SOAP/Servicepackage//Service?WSDL]:
java.lang.Exception: Failed to load url: httpx//ipaddress:443/prweb/PRSOAPServlet/SOAP/Servicepackage/Service?WSDL

Steps to Reproduce

Test a SOAP Service with the SOAPUI testing tool.

Root Cause

The testing tool has a timeout value that defaults below the value that the Pega 7 application needs to respond.


Increasing the timeout value allows the testing to complete successfully.

Published February 27, 2017 - Updated October 8, 2020

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