Support Article

"Failed Show Harness action running on pyDisplayHarness error

SA-38664

Summary



User noticed that when the same user is logged in different sessions in their application they are getting an error on screen.

Error Messages




On Screen it says Error trying to process and in the log it says: Section 'SampleSectionname' execution error on page 'pyDisplayHarness' of class ''. : Problem in JSP fragment


Steps to Reproduce



1. Log in to the Manager portal with one operator and perform some actions.
2. Now use another browser and login with the same operator.
3. After login see error message in the Harness.


Root Cause



A defect in Pegasystems’ code or rules.

When user is trying to login for the next time from another browser then request is sent to server but the parameter
replaceCurrent is not sent as true.


Resolution



Apply HFix-34763.

Published May 29, 2017 - Updated June 12, 2017


16% found this useful

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