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Support Article

Getting 0 count of Total Rules when more than 500 versions exist



You launch the ruleset version harness in the developer portal for a specific ruleset which has more than 500 versions and get a count of 0 displayed for total rules and checked out rules after 500th version.

Error Messages


Steps to Reproduce

  1. Have a ruleset with more than 500 versions (including patch, minor, major)
  2. Then Open the Page to display all Ruleset Versions
  3. After 500th version is listed, Checked Out and All Rules start showing as 0

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 


This issue is resolved by hotfix item HFIX-9616.


Published January 31, 2016 - Updated October 8, 2020

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