Support Article
Getting 0 count of Total Rules when more than 500 versions exist
SA-5120
Summary
You launch the ruleset version harness in the developer portal for a specific ruleset which has more than 500 versions and get a count of 0 displayed for total rules and checked out rules after 500th version.
Error Messages
N/A
Steps to Reproduce
- Have a ruleset with more than 500 versions (including patch, minor, major)
- Then Open the Page to display all Ruleset Versions
- After 500th version is listed, Checked Out and All Rules start showing as 0
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
This issue is resolved by hotfix item HFIX-9616.
Published January 31, 2016 - Updated October 8, 2020
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