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Support Article

Google reCAPTCHA does not display on Internet Explorer

SA-72554

Summary

Google reCAPTCHA does not display when using the Internet Explorer 11 browser.

Error Messages

Not Applicable.

Steps to Reproduce

Log in to the application
Include a non-auto generated section to display reCAPTCHA
Run the flow

Root Cause

The Internet settings in Internet Explorer 11 browser was blocking the display of reCAPTCHA.

Resolution

Perform the following local-change:

Enable the 'Enable protected mode' setting in Internet Explorer 11 browser setting.

Tags:

Case Management

Published February 8, 2019 - Updated December 2, 2021

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