Support Article

Issue while executing pzAssemblePreprocess



User gets the below error on creating a case after uprgrade to Pega 7.2.2 environment.

Error Messages

"pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION X-Y-Z-Work PYCASEHEADER #20170329T183504.659 GMT property definition open failed for RULE-OBJ-PROPERTY WORK- PYLABEL #20140919T060941.376 GMT */"

Steps to Reproduce

Login to the respective portal and try creating a case.

Root Cause

The rule involved in displaying the section is not properly generated and assembled after upgrade. Hence is the error on section assembly.


Performing "Revalidate & Save" resolved the issue as it regenerates the code for the use by the section for Case ID header display.

Published May 15, 2017 - Updated May 31, 2017

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