Support Article

Issue while executing pzAssemblePreprocess

SA-38016

Summary



User gets the below error on creating a case after uprgrade to Pega 7.2.2 environment.

Error Messages


"pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION X-Y-Z-Work PYCASEHEADER #20170329T183504.659 GMT com.pega.pegarules.pub.PRRuntimeException: property definition open failed for RULE-OBJ-PROPERTY WORK- PYLABEL #20140919T060941.376 GMT */"


Steps to Reproduce



Login to the respective portal and try creating a case.


Root Cause



The rule involved in displaying the section is not properly generated and assembled after upgrade. Hence is the error on section assembly.

Resolution



Performing "Revalidate & Save" resolved the issue as it regenerates the code for the use by the section for Case ID header display.

Published May 15, 2017 - Updated May 31, 2017


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